COVID-19 Communication Guide

At Consonus, we believe in honesty and transparency. Communication with staff, residents, and responsible parties during the COVID-19 pandemic is critical. It’s imperatice that they learn about COVID changes in their environment directly from the provider, rather than the media. We are sharing 7 steps for communicating during COVID-19 and an easy-to-follow flow chart for communication practices that meet the new CMS guidelines.

View the resources:

COVID-19 Communication Guide

COVID-19 Communication Flow Chart